Returns & Refunds
- Conditions apply
For all eBook buyers on the Manualbuy website. Subject to the terms and conditions set out in this Returns and Refund Policy and made a part of the Terms of Service, Manualbuy guarantees the Buyer’s rights by allowing the submission of a refund request and / refund before expiration. When you receive your item and find quality problem,we will refund to you fully. Which exists using problem in the hardware, software or adapters.
- Condition of delivery
The product image is different from the downloaded file, the product is defective can not be used.
- Cases are not processed
- you don’t want it after you’ve downloaded it;
- the item did not meet your expectations;
- you simply change your mind;
- you bought an item by mistake;
- you do not have sufficient expertise to use the item;
- you ask for goodwill; or
- you can no longer access the item because it has been removed (we advise you to download items as soon as you have purchased them to avoid this situation).
- you buy the wrong, false language.
- Steps to Return & Refund
1. Send information through the Contact Us . In case of not receiving the file or file is faulty
2. We will check and send you the correct new file with the description image
3. If there is no new file to resend you. The order will be refunded after 48 hours during business hours.